Personal Data Collection Statement | Eco Cleaning Limited

Eco Cleaning Limited (hereinafter referred to as "the Company") is committed to complying with the provisions of the Personal Data (Privacy) Ordinance and dedicated to protecting the personal data of our clients and website visitors. This Statement explains how we collect, use, store, and protect your personal data.

1. Purposes of Collection

The Company may collect your personal data for the following purposes:

Handling and following up on your inquiries, complaints, or suggestions
Providing quotations, contracts, and relevant information for the Company's various services
Managing client accounts and processing payment matters
Arranging service appointments and coordinating cleaning work
Sending service updates, billing notices, or important announcements
Conducting market research and data analysis to improve service quality
Complying with any applicable laws, rules, or regulations
Promoting the Company's services
Any other purposes directly related to the original purpose for which the personal data was collected

2. Types of Data Collected

Personal data that may be collected by the Company includes but is not limited to:

Name and position
Contact telephone and fax numbers
Email address and correspondence address
Company name and nature of business
Billing and payment information
Inquiry and service records
Website usage data (such as IP address, browser type, browsing time, etc.)

3. Voluntary Provision of Data

You may choose whether to provide your personal data to the Company. However, if you fail to provide the required information, we may be unable to process your inquiry, provide services, or complete relevant transactions.

4. Use and Disclosure of Data

4.1 The Company will keep your personal data confidential and will only disclose it to the following persons or organizations when necessary:

Authorized employees within the Company
Contractors or business partners assisting in the provision of services
Professional advisors (such as lawyers, accountants)
Government or regulatory authorities (as required by law)

4.2 Without your consent, the Company will not use your personal data for purposes other than those stated above, nor sell, transfer, or disclose it to third parties for marketing purposes.

5. Data Storage and Retention

5.1 The Company implements appropriate administrative and technical measures to protect your personal data from unauthorized access, processing, deletion, or loss.
5.2 Your personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, after which it will be securely destroyed.

6. Data Transfer

If necessary, your personal data may be transferred to locations outside the Hong Kong Special Administrative Region for processing. The Company will ensure that such transfers comply with the requirements of the Personal Data (Privacy) Ordinance and that appropriate protective measures are taken.

7. Right of Access and Correction

Under the Personal Data (Privacy) Ordinance, you have the right to:

Inquire whether the Company holds your personal data
Request access to and obtain a copy of your personal data held
Request correction of any inaccurate personal data

To access or correct your personal data, please contact the Company in writing:

Email: [email protected]
Address: Unit F, 6/F, Dragon Industrial Building, 93 King Lam Street, Lai Chi Kok, Kowloon, Hong Kong